Your technology team in Thailand.

Where we help

For international companies operating in Thailand.

Regional IT and operations teams often need people on the ground who can work to HQ standards and stay with the system after launch. These are the situations we are asked about most.

1. ●Start

   Starting operations in Thailand

   A new office or entity needs accounts and sign-in, email and collaboration tools, and the business systems staff will use from the first day.

2. ◆Connect

   Connecting HQ systems with the Thailand team

   Local processes and partner systems need to exchange data with the ERP, CRM, identity or reporting platforms your HQ already runs.

3. ■Take over

   Taking over existing systems

   An application or environment was built by a previous vendor or team, and someone in Thailand now needs to understand, document and maintain it.

4. ▲Improve

   Improving systems after go-live

   The first release is live. Now changes, incidents, monitoring and backups need clear owners and a steady way of working.

Services

What we build and operate.

Software & Integration

Business applications, APIs and integrations built around how your Thailand team works and the systems HQ already uses.

• Workflow review with the people who use the system
• Applications, APIs and integration with existing platforms
• Functional testing, user acceptance and deployment

Software development and integration →

AI & Automation

Bounded AI pilots and workflow automation, evaluated against real examples with access controls and human review.

• Use-case assessment with a baseline and success criteria
• Document search and retrieval with source references
• Evaluation, logging and cost monitoring before rollout

AI and LLM engineering →

Cloud & Infrastructure

Cloud, Linux and container environments planned and operated with clear access, deployment and recovery procedures.

• Environment and dependency review
• Deployment pipelines, release approval and rollback
• Backup coverage and restore checks

Cloud services →DevOps and managed infrastructure →

Ongoing Support

Maintenance and operations after go-live, with coverage hours, response targets and escalation agreed in the service scope.

• Taking over and documenting existing applications
• Monitoring, incident handling and escalation paths
• Planned maintenance separated from new requests

Application maintenance →Managed operations →

Working with HQ

How we work alongside your HQ team.

Responsibilities are agreed before work starts, so HQ, the Thailand team and UNIXDEV each know what they own.

1. Review systems and constraints

   Inventory what exists at HQ and in Thailand: systems, integrations, access, vendors and the limits each side works within.

2. Agree scope and owners

   Define what is in scope, who approves requirements and changes, and which tasks belong to HQ, the Thailand team and UNIXDEV.

3. Build and test

   Deliver in reviewable stages and test with the people who will use and approve the system.

4. Hand over documentation

   Leave runbooks, diagrams, access records and contact lists that both HQ and the local team can use.

5. Plan ongoing support

   Agree coverage hours, response targets, escalation and regular reviews before the project closes.

Our team works Monday–Friday, 09:00–18:00 Bangkok time (UTC+7), in Thai and English. Support outside these hours is agreed per engagement, not assumed. See how long-term care works in our anonymized operations case study.

Guides

Practical guides for Thailand operations.

Opening an Office in Thailand: A Practical IT Readiness Checklist

A practical IT checklist for HQ and regional leads opening an office in Thailand: owners, network, identity, devices, integrations, restores and handover.

5 min read

After Go-Live: How HQ and Thailand Teams Can Share IT Support Responsibilities

How HQ, the Thailand team and vendors can share IT support after go-live: named owners, one front door, severity, hours, escalation and reviews.

5 min read